Medical Billing Specialist - [CURRENTLY CLOSED]  

Reports to: Administrative Manager, Office Manager

Location: Salt Lake City, UT

FLSA Status:  Full and Part-Time, Non-Exempt 

Summary/Objective:

The Billing Manager is directly responsible for managing The Healing Group’s billing for insurance, 3rd party, and client pay. The billing specialist and billing team play an integral role in a client’s overall treatment and wellness. As such, proactive and compassionate communication is critical for this position as well as keeping internal reports current and accurate. This is a communication heavy position requiring prompt response by phone, email, texting, and other methods of communication. 

Requirements:          

• Proactively communicates with THG team members, clients, and insurance providers during work hours

• Participate in chart opening and auditing processes as needed. 

• Submitting all EDI Claims

• EDI Claim Rejections/denials

• Posting ERA

• Posting insurance paper payments/denials

• Insurance Aging Report 60 days + 

• Meets company goals on all account receivables

• Provides communication to all new THG clients to review billing processes and practices

• Oversees preparation for  statements and bills for clients, insurance, and 3rd party payers

• Creates and provides a prioritized list of client accounts that need to be addressed.

• Identifies and tracks problem accounts

• Prepares weekly reports for billing meetings including the weekly manifest, review of the aging report, and accounts that need to go to collections. 

• Ensures insurance pay is being collected in a timely manner and according to the law

• Makes recommendations on adding or dropping insurance panels

• Posts all received payments regularly so aging report is accurate

• Provides compassionate client care with disputes or inquiries concerning invoices or billing process

• Advises team members on proper, legal parameters for collections practices; ensures that all billing actions comply with company, local, state, and federal guidelines

• Meets aging report company goals through organized and proactive measures

• Maintain open, positive, cordial, team-oriented lines of communication with Manager and other staff members. 

• Contribute to the Billing Department team through positive attitude, respectful interaction, innovative ideas, efficiency, and ethical behavior. 

• Other duties as assigned.

Qualifications: 

·   High school diploma or equivalent required; Associate’s degree highly preferred

5 years of Medical and mental health insurance billing 

·   Excellent verbal and written communication skills

·   Proficient in Excel, Microsoft Office Suite, or related software

·   Proficient understanding of collection practices and laws

·   Excellent interpersonal and management skills

·   Ability to act with discretion, tact, and professionalism in all situations

·   Ability to maintain accurate records and produce reports

·   Extreme attention to detail

·   Must be able to lift up to 15 pounds at times

Compensation: Starting at $18/hour

If you are interested in joining our team, please click here.